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What is Deaf Focus? 

Deaf Focus is a Deaf-led organization operated by the Louisiana Association of the Deaf, Inc., offering a wide range of programs and supports, with sign language interpreting as our primary service. We are committed to ensuring communication is effective, culturally appropriate, and accessible for Deaf, DeafBlind, and hard of hearing individuals as they engage with services across all areas of life.

We understand that many businesses, organizations, and institutions may be unfamiliar with the communication needs of Deaf individuals or how to provide appropriate accommodations. Our role is not only to provide interpreting services, but also to guide our clients through the process and help them create meaningful, accessible experiences.

The Deaf community is rich in culture and language, with American Sign Language (ASL) serving as a primary mode of communication for many. Each Deaf individual has unique communication preferences, and access is not one-size-fits-all. Our Deaf-centered approach allows us to understand these nuances and ensure that communication is accurate, respectful, and effective.

We prioritize the needs, preferences, and cultural values of Deaf individuals at every stage of the interpreting process. This includes carefully matching qualified interpreters to each assignment based on the setting, complexity, and communication needs involved. Our network of interpreters is thoroughly screened and held to high standards that reflect our commitment to quality and cultural competence.

In addition to providing services, we are committed to educating our clients and the broader community on accessibility and best practices for working with Deaf individuals.

How to Get Started

Getting started is simple. Reach out to our team, and we will guide you through the process.

We will:

• Assess your specific needs
• Recommend appropriate services and accommodations
• Coordinate qualified Interpreters for your request

Our goal is to ensure your Deaf clients, employees, or participants have a seamless and fully accessible experience.

How Interpreting Services Work

Understanding how interpreting services operate can help set clear expectations:

• Interpreters are independent professionals, not employees of the agency
• Agencies coordinate services through a network of contracted Interpreters
• Interpreters often book assignments weeks or months in advance due to high demand
• Agencies assess Interpreter qualifications to ensure the best available match for each assignment

Because of this, advance scheduling is strongly recommended.

Best Practice: Submit requests at least 30 days in advance to ensure availability, particularly for certified or highly experienced Interpreters. While we make every effort to accommodate every last-minute requests, options may be limited.

Why Work with a Local Deaf-Led Agency

Choosing a reputable, local, Deaf-led interpreting agency offers several important advantages:

Deaf-Centered Quality
Not all interpreting services are the same. As a Deaf-led agency, we set high standards rooted in lived experience. Our focus is on delivering accurate, culturally competent communication, not just basic access.

Community Expertise
We are deeply connected to the local Deaf community on a personal level, and understand its diversity, including regional language variations and preferences. This allows us to make better matches between Interpreters and clients.

Convenience and Coordination
We manage the entire process so you do not have to, including:

• Matching Interpreters to specific needs and preferences
• Coordinating schedules and logistics
• Communicating with all parties involved
• Handling billing and payments
• Supporting Interpreter quality and professional development

Supporting the Local Workforce and Economy
Working with a local agency helps sustain and grow the interpreting profession within the community, ensuring continued access to qualified Interpreters in the region.

To request sign language interpreting services:

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Email: request@deaffocus.org
Phone: (225) 319-5586
Fax: (225) 308-4025

What is the difference between the terms, ‘deaf’ and ‘Deaf’?

While the use of these terms is still evolving, lowercase ‘deaf’ is generally used to describe individuals with severe to profound hearing loss and with little or no residual hearing. Uppercase ‘Deaf’ is used by those who indicate that they embrace deafness as a cultural identity and communicate primarily through sign language(s). Here, deafness is not perceived from a medical point of view but rather from a socio-cultural perspective. While the medical model focuses on fixing the condition, the social model focuses on fixing the society that creates unnecessary barriers.

The distinction between the medical and social models is of great importance to the Deaf community, to which deafness is not a disability but a membership to a linguistic and cultural minority.

Which term should you use?

People who describe themselves using the uppercase identify themselves as culturally Deaf and part of the Deaf community. They tend to match the following:

• They have immersed themselves in the Deaf culture and community (may have attended Deaf school, take great pride in their Deaf identity, etc.).
• They know sign language and use it as their primary way of communication.
• They do not feel like they have ‘lost’ anything. They do not like to be labeled as ‘hearing impaired’ as they do not perceive their deafness as a medical condition/ Instead, they see deafness as part of their identity.

On the other hand, people who use lowercase to describe themselves tend to match most of the following:

• They do not associate themselves as part of the Deaf community. They have little to no exposure to the Deaf community and integrate only (or predominately) with the hearing
• They do not use sign languages as their primary way of communication.
• They see deafness as a medical condition/disability.

Some d/Deaf people are more passionate about these terms than others, some are flexible, while others might have changed their viewpoints over the years. Some people use the Deaf community to gauge their identity while others do not see deafness as a defining feature. When in doubt, it is best to write ‘d/Deaf’, which is generally regarded as the most inclusive option, or you can simply ask a d/Deaf person which term they prefer.

In any case, these terms should be treated solely as reference points and not as a means of inclusion/exclusion.  What is important is that we recognize that there are some differences between deaf and Deaf and understand that the Deaf community has its own culture and identity embraced by millions of people around the world.

Our Services

Sign Language Interpreting Services

Deaf Focus provides professional sign language interpreting services for a wide range of settings, both in-person and remotely. As a Deaf-led organization, we strive to center the communication needs and preferences of Deaf, DeafBlind, and hard of hearing individuals in every request.

Our Interpreters are carefully screened, assessed, and approved to work within our network. While not all Interpreters hold national certification, each Interpreter on our roster meets our standards for quality, cultural competence, and effectiveness. Certified Interpreters are assigned when required or appropriate based on the setting and nature of the assignment.

We are committed to moving beyond access as a checkbox and ensuring communication is accurate, respectful, and truly effective.

Advocacy

Advocacy is at the core of Deaf Focus, powered by the leadership and legacy of our parent organization, the Louisiana Association of the Deaf (LAD). As a Deaf-led organization, we actively work to advance the rights, access, and equity of Deaf, DeafBlind, and hard of hearing individuals across Louisiana.

Through LAD’s longstanding commitment to advocacy, our work extends beyond individual cases into systems-level change. Together, we have played a role in shaping multiple pieces of legislation that improve the quality of life for the Deaf, DeafBlind, and hard of hearing community. We have also contributed to the development and refinement of countless state policies and continue to influence change wherever opportunities exist to create more equitable and accessible systems.

Our advocacy efforts include:

• Promoting full and equal access in compliance with the Americans with Disabilities Act (ADA)
• Supporting individuals in navigating systems such as education, healthcare, employment, and government services
• Engaging with local and state agencies to improve policies and practices that impact the Deaf community
• Advancing legislative and policy initiatives that strengthen accessibility, language access, and civil rights
• Raising awareness of the importance of Deaf-centered practices and culturally competent services

Grounded in lived experience and guided by LAD’s advocacy leadership, we work both responsively and proactively to ensure systems are built with Deaf individuals in mind from the start. Our commitment is to long-term, meaningful, and progressive change that strengthens the Deaf community across Louisiana.

Resources & Community Connections

Deaf Focus serves as a trusted resource hub grounded in Deaf experience and expertise. We provide guidance on deafness, language access, and communication strategies, while working closely with partner agencies to ensure individuals are connected to the most appropriate services.

When gaps exist, we step in. When barriers arise, we advocate.

Our work includes:

• Providing guidance on communication access and Deaf-centered practices
• Coordinating referrals when additional or specialized services are needed
• Advocating for equitable access when systems fall short

We also maintain a network of Deaf, DeafBlind, and hard of hearing professionals across various industries. When possible, we prioritize engaging Deaf talent and lived experience to meet community and project needs.

In addition, Deaf Focus has extensive experience in accessible media production. We collaborate with government agencies, organizations, and businesses to develop accessible content such as public service announcements, training videos, and community messaging. Our approach brings together Deaf and hearing professionals to ensure high-quality, culturally aligned results.

We also support Interpreters' professional development through continuing education opportunities that strengthen skills, ethics, and Deaf-centered practices.

Case Management

Deaf Focus operates with a Deaf-majority team that brings lived experience and cultural competence to every interaction. We work alongside Deaf, DeafBlind, and hard of hearing individuals to identify goals, navigate systems, and access the resources needed to succeed.

Our services include:

• Individualized intake and needs assessment
• Goal setting and service planning
• Employment readiness and coaching
• Independent living skill development
• Confidence-building and community engagement opportunities

Our approach is person-centered, culturally grounded, and focused on long-term success and empowerment.

Training & Continuing Education

Deaf Focus provides customized training for professionals and organizations seeking to improve communication access and better serve Deaf, DeafBlind, and hard of hearing individuals.

We offer training for:

• Law enforcement agencies
• First Responders & Emergency Preparedness
• Healthcare providers
• Businesses and corporate teams
• Government and public-facing staff

Training topics include accessibility, legal responsibilities, effective communication strategies, and Deaf cultural sensitivity including competency. Each training can be tailored to meet the specific needs of your organization.

ASL Classes & Tutoring

Deaf Focus offers American Sign Language (ASL) classes designed to build meaningful communication skills while fostering understanding of Deaf culture and community.

Classes are taught by Deaf, native or master-level signers and are offered multiple times throughout the year virtually via Zoom. Courses offered at this time are ASL 1 and ASL 2. Classes are intended for individuals ages 15 and older, with occasional offerings for children and families, including baby sign language. Additionally, we provide personalized ASL tutoring on an hourly basis. Tutoring is tailored to meet individual goals, whether for academic, professional, or personal growth.

We do offer in person classes with our Community ASL Classes at multiple Library locations, partnering with the East Baton Rouge Parish Library, and our classes are usually full with a waiting list. For more information about registering for the community classes, reach out to Meagan Pugh at the Library, mpugh@ebrpl.com.

Job Assistance

At this time, for supported employment services and vocational training, individuals may contact Louisiana Rehabilitation Services at 225-295-8900.

Learn. Grow. Connect.

Deaf Focus proudly offers American Sign Language (ASL) classes designed for individuals who are interested in learning, strengthening, or expanding their communication skills. Our classes are led by experienced Deaf instructors, providing an authentic, culturally rich learning environment that goes beyond language and into real-world connection.

We offer courses several times throughout the year, ranging from beginner to intermediate levels. Most classes are conducted virtually via Zoom and geared toward individuals ages 15 and older, with occasional offerings for families, and baby sign language to support early communication.

In addition to group classes, Deaf Focus provides personalized tutoring and mentoring services tailored to meet a wide range of learning needs. Whether you are looking to:

• Improve your ASL skills one-on-one
• Receive academic support in a specific subject or across multiple subjects
• Catch up or get ahead in your studies
• Gain practical life skills, including areas such as gun safety education
• Receive guidance, mentorship, and support as a Deaf youth or adult

We are here to support your journey.

We are also proud to partner with the East Baton Rouge Parish Library to offer free community ASL classes at select library locations. These classes have seen tremendous interest and participation from the community. Due to limited space, a waiting list has been established. For more information about registering or joining the waiting list for library-based classes, please contact Meagan Pugh at mpugh@ebrpl.com.

Our approach is individualized, accessible, and rooted in empowering Deaf individuals and those engaging with the Deaf community to succeed academically, socially, and professionally.

Click here to check on the current options for our virtual ASL Classes.

Otherwise, for more information about our classes, tutoring services, or upcoming opportunities, please contact us at info@deaffocus.org.

We get a lot of questions regarding our American Sign Language Interpreting Services. Here are answers to the commonly-asked questions:

Who is responsible for requesting the Interpreter?

The individuals, businesses, and organizations, who are covered by Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), and other state and federal laws requiring the provision of auxiliary aids and services as necessary to ensure effective communication with Deaf, Hard of Hearing, or DeafBlind persons. Interpreting services are fee-based, and Deaf Focus will only accept requests from the individual, business, or organization that has already signed an agreement to pay for our services.

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity for persons with disabilities in employment, state and local government services, public accommodations, commercial facilities, and transportation.

Who is responsible to pay?

The individual, business, or organization covered by ADA is responsible to provide effective communication, and the costs of providing auxiliary aids and services necessary are considered part of the cost of doing business, and the Deaf, DeafBlind, or hard of hearing consumers are not required to pay for such services provided to comply with ADA. Check with the IRS for tax credits (Form 8826 being one of them) that may apply to reasonable and necessary business expenditures made in compliance with ADA standards, such as providing Interpreters or any other auxiliary aids to the Deaf, DeafBlind, or hard of hearing consumer.

Do I pay the Interpreter after services have been rendered?

No, for businesses and organizations with an open account (after signing the billing agreement), an invoice will be sent after the services are rendered. Deaf Focus accepts checks, money orders, and all major credit cards. Advance Payment may be required in some cases.

How do I know I have a Qualified Interpreter?

People who know how to sign may be able to converse casually with Deaf people but may not have the training and expertise to accurately interpret or understand the role of the Interpreter. Often signers do not understand the issue of confidentiality and other issues that can arise in an interpreting situation relating to cultural and language differences. To ensure that you are working with a professional and qualified Interpreter is to work with an Interpreter that is certified. Although, there are qualified Interpreters pre-screened and pre-authorized to work by Deaf Focus. For certification, most Interpreters have completed professional Interpreter training and have extensive professional interpreting experience. Certifications are maintained by attending workshops, seminars, and various trainings. All certified Interpreters adhere to a strict Code of Ethics that stresses confidentiality, impartiality, and integrity. Louisiana accepts Certifications from the Registry of Interpreters for the Deaf (RID) and the Board for Evaluation of Interpreters (BEI).

Why do I need two (2) Interpreters in some cases?

Interpreting demands constant mental and physical stamina, therefore some assignments particularly those that are lengthy, or complex will require a team of two (2) Interpreters rotating at 15 - 20 minutes intervals. Deaf Focus reserves the right to determine if an assignment, based on its length or complexity requires two (2) Interpreters. Generally, assignments exceeding 1.25 - 1.5 hours will require a team of two (2) Interpreters.

Travel

Upon request for services, Deaf Focus usually works by reaching out to the local Interpreters first and works its way out based on availability. If Deaf Focus foresees an incurred expense for Travel, Deaf Focus will reach out to you and get pre-authorization for such expenses unless otherwise specified.

How much notice is required to schedule an Interpreter?

We will accept same-day requests, but due to the high demand for Interpreting services, we highly recommend notifying us at least 10 business days in advance or as much notice as possible. It is best, once it has been determined that services are needed to immediately call our coordinator or e-mail, or fax your request for services. When there is no Interpreter available for the first requested time, often there is availability earlier or later on the same day, or another day in the same week.

How do I make a request for services?

Requests for services can be made over the phone, or sent by email or by FAX. We have a Request Form that you can use to send in a request for services. CLICK HERE

What information do I need to give when requesting services?

• The Date and the Start and End time (This does not apply to emergency requests)
• Agency name requesting the services
• Requester’s name and phone number
• Address, City, and zip code where the Interpreter needs to go, and where to park.
• Location Name, Building Name or #, Floor #, Suite #, and any additional information.
• The name of the site contact person and phone number
• The name of the Deaf consumer
• Deaf consumer’s Date of birth (Medical Appointments Only)
• Nature of assignment (Training, Press Conference, Medical Emergency, Staff Meeting, Counseling, Interview, etc)

How do I contact Deaf Focus to request services?

Business Hours: 9 am–4 pm, Monday thru Friday, closed on weekends and holidays.

• PHONE: (225) 319 5586 - Our answering service will take down the request.
• EMAIL: Request@deaffocus.org - The coordinator will acknowledge your request and then confirm back with you via either, email or phone call as soon as the requested services have been secured.
• FAX: (225) 308-4025 - The coordinator will acknowledge and then confirm back with you via either, email or phone call as soon as the requested services have been secured.

Do you provide emergency services?

Yes, Deaf Focus Interpreting Services is 24/7. A last-minute request for any kind of appointment requiring an immediate response will be accepted based on the availability of Interpreters. For requests involving emergencies that are life-threatening or life-changing, these requests have top priority. The coordinator will call the requesting agency to get additional information if needed. We will strive to provide assistance but we cannot guarantee services.

Community 

At Deaf Focus, community is at the heart of everything we do. As the only truly Deaf-led organization in Louisiana, we bring a unique and authentic perspective to the work we do, supported by a strong network of Deaf professionals and experts across virtually every sector of society. This foundation ensures that our programs and initiatives are not only inclusive, but also grounded in lived experience and cultural competency.

We are dedicated to creating meaningful opportunities that bring people together across diverse backgrounds, experiences, and communication styles. Through thoughtfully developed events and activities, we foster inclusive spaces where Deaf, DeafBlind, hard of hearing, and hearing individuals can connect, engage, and build lasting relationships.

Our community events are designed to be welcoming, accessible, and enjoyable for all. Whether attending for the first time or as a long-time participant, individuals can expect an environment that promotes connection, belonging, and mutual respect. These gatherings serve as safe spaces where communication barriers are minimized and authentic interaction is encouraged.

Recognizing that some individuals may experience isolation or social anxiety, we also offer specialized Confidence Building events tailored to specific demographics. These smaller, more focused gatherings provide supportive peer environments that encourage social engagement, personal growth, and overall mental well-being.

For those seeking immersive experiences, Louisiana is home to a variety of local social organizations that host regular events throughout the state. In addition, Deaf Focus proudly hosts a monthly ASL Meet & Greet, at Torchy's Tacos across the street from LSU’s Tiger Stadium, on the last Thursday of every month except for November, and there is no event in December. This informal gathering offers a relaxed setting for ASL learners and members of the Deaf community to practice, connect, and build confidence in real-world communication.

We invite you to stay connected and explore upcoming opportunities by visiting our Facebook page and checking the “Events” section for the latest updates.